Privacy Policy

1. Introduction

Mac4Claw (“we”, “us”, “our”) operates mac4claw.com. This Privacy Policy explains what personal data we collect, how we use it, and your rights regarding that data.

2. Data We Collect

We collect the following categories of personal data:

• Account data: email address, name, and password hash when you register
• Billing data: payment method details processed by Stripe (we do not store full card numbers)
• Usage data: IP addresses, access logs, and instance resource utilization
• Communication data: emails or messages you send to our support team

3. How We Use Your Data

We use your personal data to:

• Provide and maintain the Service
• Process payments and send billing receipts
• Respond to support requests
• Detect and prevent fraud or abuse
• Send service-related notifications (not marketing)
• Comply with legal obligations

4. Legal Basis for Processing

We process your data on the following legal bases under applicable data protection law:

• Contract: to deliver the Service you have subscribed to
• Legitimate interests: fraud prevention and service security
• Legal obligation: compliance with applicable laws

5. Data Sharing

We do not sell your personal data. We share data only with service providers necessary to operate the Service:

• Stripe: payment processing
• Infrastructure providers: data center and network operations
• Email providers: transactional email delivery

All third-party providers are contractually bound to process data only as instructed and to maintain appropriate security measures.

6. Data Retention

We retain account data for as long as your account is active and for up to 90 days after deletion, unless a longer period is required by law. Billing records are retained for 7 years for tax and accounting purposes.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access — obtain a copy of the data we hold about you
• Rectification — correct inaccurate data
• Erasure — request deletion of your data
• Portability — receive your data in a machine-readable format
• Objection — object to certain types of processing
• Restriction — request we limit how we process your data

To exercise any of these rights, email us at legal@mac4claw.com. We will respond within 30 days.

8. Cookies

We use only essential cookies necessary for authentication and session management. We do not use tracking or advertising cookies.

9. Security

We use industry-standard security practices including encryption in transit (TLS), encryption at rest, and access controls to protect your personal data. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.

10. International Transfers

Your data may be stored and processed in countries outside your own. Where we transfer data internationally, we apply appropriate safeguards in accordance with applicable law.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or by posting a notice on our website. The effective date at the top of this page will be updated with each revision.

12. Contact

Questions or complaints about this Privacy Policy? Contact us at legal@mac4claw.com.